Focusing on the Customer

PRAXAIR CUSTOMER SERVICE, GAS APPLICATION, & SYSTEM SUPPORT

Our strengths, your gain 

Praxair Flame 3 IconFor Praxair and the metals and materials processing market areas we serve, there are three categories that group and detail unique competencies that address the needs of our customers. This focus on temperature, the gas application, and the system support allows our customers to quickly reference the type of products and services that we offer in the marketplace. The icon images associated with the competencies provides for easy reference, recognition, and recall.

PRAXAIR TECHNOLOGY FOR PRECISE TEMPERATURE CONTROL

Forming stronger bonds

Competencies Temperature MMPThe flame icon represents Praxair’s involvement in combustion and high heat applications with the capabilities to take you from the mine to the heat treater and everything in between. Praxair provides you with knowledgeable support every step of the way.
There are many factors to take into consideration when working with glass, steel, and non-ferrous materials. A slight error can compromise the integrity of your product and give you less than superior results. Luckily, Praxair has been working with metal material processors, glass manufacturers, and steel manufacturers for many years. Although the practice of working with ferrous and non-ferrous metals has been around for a long time, expertise combined with research and development continues to discover ways to improve quality, lower costs and deliver productivity benefits. Whether your focus is on melting, preheating, hardening, brazing or inerting, you want to be certain that you are applying the right industrial gas, controlled atmosphere, and technology to get the job done right.

Praxair’s industrial gases are used extensively in glass and metal production and processing to lower cost, improve energy efficiency, deliver environmental benefits, and improve productivity.

Learn more about Praxair's Metals & Materials Processing Applications

PRAXAIR HELPS YOU MANAGE YOUR ATMOSPHERE

More than just gas

Competencies Atmosphere The cloud icon represents Praxair’s expertise in many atmosphere applications. By using atmospheric gases (oxygen, nitrogen, argon) and process gases (hydrogen) at precise concentrations for the correct amount of time, Praxair can manage the atmosphere in hundreds of applications.
By applying our gases with utmost precision, we also provide an environment that’s designed with the safety of your employees in mind. Both input and exhaust are monitored and evaluated to assure safe use of industrial gases in your applications.

Praxair has a range of applications for your combustion and metal processing needs:

  • Oxygen and argon for steel production   
  • Nitrogen for inerting
  • Hydrogen for metal finishing and coatings
  • Argon Oxygen Decarburization (AOD) 
  • Oxygen-enhanced technology

Learn more about Praxair's Metals & Materials Processing Applications

Praxair Gas Offerings

praxair supply system and parts support 

Parts and Service 

Competencies ServiceThe purple icon is your link to the full measure of customer service, replacement parts, and system support that backs every Praxair product and is present in each and every customer relationship — 24/7, 365 days a year. There’s more to a Praxair product than shiny stainless steel and incredible gas technology. Every Praxair supply system and burners have a global network of Praxair experts backing it up by providing guidance, parts, and service. When you buy a Praxair product, you get Praxair’s total system approach, which ensures that customers receive products optimized for their operations, plus 24/7 support services that include:

  • Total supply system review and start-up

  • Project management for installation

  • System efficiency optimization

  • Cryogen delivery systems analysis

  • An industrial gas use safety review

Learn more about Praxair Metals & Materials Processing Products